Chippewa Falls Customer Story
Managing thousands of student devices can stretch any IT team thin. This customer story shows how Chippewa Falls Area Unified School District simplified device repairs and support with Acer Educare and eRepair. The district now handles service requests faster and minimizes disruptions to student learning — all without increasing IT workload. Read the story to learn how your classrooms can achieve the same success. Contact Challenge Innovation Technology Inc for help implementing Educare in your district.
How are students involved in Chromebook repairs?
Students at Chippewa Falls Senior High School handle 95% of the district's Chromebook repairs, which are typically completed within 48 hours. They are trained through the Acer Repair Certification eLearning Program, allowing them to gain hands-on experience while addressing common issues like broken screens and dead batteries.
What is the Acer Repair Certification eLearning Program?
The Acer Repair Certification eLearning Program is an 8-week self-paced course that covers various aspects of Chromebook repair, including components, quality assurance, and hardware reconfiguration. It incorporates gamified elements like points and badges, making the learning process engaging and effective for students.
What opportunities do students have after certification?
Students who complete the Acer certification can pursue paid internships within the school or local businesses. This experience helps them decide if a career in IT is right for them, and they can also take additional courses at a nearby community college to further their education in computer repair.
Chippewa Falls Customer Story
published by Challenge Innovation Technology Inc
Challenge Innovation Technology, Inc. stands as a beacon of expertise in the ever-evolving landscape of information technology. With a commitment to guiding organizations through the intricate maze of modern IT systems, this company has established itself as a pivotal ally for businesses aiming to align their technological infrastructure with their strategic objectives. The journey towards next-generation IT is fraught with complexities, whether it's navigating the nuances of virtualization, embracing the vast potential of cloud solutions, refreshing network architecture, deploying cutting-edge applications at the desktop, or executing critical system upgrades. In this dynamic arena, Challenge Innovation Technology, Inc. emerges as a trusted advisor, equipped with profound industry acumen and a dedication to excellence in service, support, and procurement.
Since its inception, the company has not only adhered to the high standards set by the Better Business Bureau but has transcended them, maintaining an A+ rating that speaks volumes about its integrity and operational excellence. This accolade is a testament to the company's unwavering commitment to quality and trustworthiness, a hallmark that has been consistently recognized since 2014. For businesses seeking a partner that can provide a strategic roadmap to technological advancement, Challenge Innovation Technology, Inc. offers a synergy of deep industry insights and a customer-centric approach to service. It's a partnership that doesn't just promise innovation but actively participates in the creation of a tech-savvy future, ensuring that every client is well-equipped to face the challenges of tomorrow's digital landscape. With Challenge Innovation Technology, Inc., companies are not just preparing for the future; they are shaping it.
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